The Cyber Crime Cell of Gujarat Police at the moment are trying into instances of on-line fraud after a number of instances emerged within the state the place victims have been approached by fraudsters masquerading as financial institution or digital pockets representatives urging them to improve Know Your Customer (KYC) particulars.

According to police, in Ahmedabad, Deepak Dave (56) from Thaltej misplaced Rs 37,000 on Sunday after he was requested to obtain ‘Support Team Wear’ cellular utility by an individual claiming to be a Paytm consultant.

“The victim received a call on Sunday where the accused told him that he was calling from Paytm to inform him that his KYC had not been updated and his Paytm wallet would be terminated. When the victim asked for assistance, the accused asked him to download an app from Google play store ‘Support Team Wear’ wherein he was asked to submit bank details. After some time, the victim received messages on his phone that he has lost Rs 37,000 through different transactions,” mentioned A M Jadeja, police inspector, Vastrapur police station.

In one other case in Sabarkantha, a 48-year-old man misplaced Rs 1.39 lakh on April 24, after an unknown individual, claiming to be consultant of Paytm, referred to as the sufferer and requested him to obtain an utility referred to as ‘Quick Support’ from play retailer.

The sufferer has been recognized as Falgun Thakkar, a resident of Himatnagar of Sabarkantha, on whose bank card, a number of transactions amounting to Rs 1,39,640 was made on April 24. However, because the sufferer realised the fraud, he contacted the Sabarkantha Cyber Crime Cell, which then knowledgeable the nodal officer of Paytm to register all transactions made not too long ago on the bank card as fraud. “The sufferer had obtained a name from an unknown one who claimed to be a Paytm consultant and advised him that his KYC hadn’t been up to date. The sufferer was then requested to

obtain an app referred to as ‘Quick Support’ and submit particulars. He then began receiving messages concerning transactions made on his bank card value Rs 1.39 lakh. Luckily, he knowledgeable us instantly and we managed to cease the transactions from the bank card in time,” mentioned an officer at Sabarkantha Cyber Crime Cell.

After a number of instances of such banking fraud emerged within the state, the Gujarat Cyber Crime Cell issued an advisory to all district police concerning apprising their residents of such frauds.

“Be aware of any message that you receive on your phone regarding updating KYC of Paytm or any other digital wallet. Any KYC upgradation can be done only at authorised KYC points or by representatives of the digital wallet who will reach at your doorstep. Never share any personal or banking related information on phone,” mentioned the advisory.

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